A photo captures a moment that is gone forever and with our Silver Silhouette Shape Engraved Photo Necklace you can wear the photo every day. Personalize your silhouette charm with an engraved photo of your pet. You can also engrave any words you want to express at the back of pendant.
Our photo engraved heart pendant comes with a 18-20 inch silver curb chain. You?ll have a one-of-a-kind, hand-crafted, piece that was made with love to cherish forever.
- Make sure you upload a high quality image that shows the full body of the pet if you want a full body charm.
- If the full body is not shown, we will make a face charm.
- Any pets, such as dogs, cats, horses, rabbits can be personalized
All orders of in-stock items are typically processed within 24-48 hours. This is the process where your orders are being entered in our internal order system to create a work order for production or fulfillment requests depending on where the items you've ordered are coming from.
All made-to-order and all-over-print items are typically processed within 24-48 hours, then they go to production for 3-10 business days.
Shipping and Delivery Time
Typically, after processing and/or production time, if fulfillment was from our US warehouse, delivery time takes about 5-10 business days from the day your order was shipped. Expedited shipping is available for these items.
If fulfillment was from Poland, Russia, Malaysia, or China, delivery time takes about 10-20 business days from the day your order was shipped due to US Custom inspection process. Unfortunately, expedited shipping isn't available for these items.
Please make sure to provide the correct shipping address. Love Kitty Cat can not be held responsible for items shipped to incorrect addresses provided by the buyer. In such cases, the buyer will be responsible for any additional shipping fees.incurred to ship to the correct address.
In some cases, international shipments will require import/customs taxes be paid. These will be the responsibility of the buyer under ALL CIRCUMSTANCES. Love Kitty Cat will not be held responsible for customs taxes.
Cancellation of Orders
Orders may be canceled if they have not been processed and shipped. After they have been processed they may not be canceled.
When Will My Items Arrive?
Clothing and apparel items should be received within 10-14 business days, except international deliveries which vary by country. For other specialty and promotional items, please allow up to 4-6 weeks delivery time as they may be shipping from other countries.
Where Are My Items Coming From?
Our primary fulfillment location is in the US, but some of our items are located in other countries such as Poland, Russia, Malaysia, and China.
Will My Items Be Sent In One Package?
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us.
We use the following carriers to deliver our orders:
- UPS (upon request)
- FedEx (upon request)
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS and e-Packet mail will not have tracking numbers or will have unreliable tracking information.
Shipping costs make shopping no fun. Don't you agree? So, we TRY our best to offer FREE shipping or low shipping rates as much as possible. The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown the shipping option and what the cost will be, and you will have a chance to not place your order if you decide not to.
Do You Ship Outside of the USA?
Yes, we do. Although, as much as we want to offer FREE shipping to all international orders, it's not always possible to do so due to it being very costly. We apologize for the inconvenience this may cause you.